❓
Frequently Asked Questions
1. What is the production lead time for orders?
During peak season (September to April), lead time is 30-40 days. During low season (May to August), it is approximately 18-25 days. We provide a detailed production schedule for every order.
2. What are the available payment terms?
We require a 30% down payment before production, with the balance due before shipment. We accept various methods including Bank Transfer, PayPal, West Union, and L/C.
3. Can the furniture be customized?
Yes, we offer customization for colors and specifications to meet your specific outdoor design requirements.
4. Is the outdoor furniture weather resistant?
Yes, our products are designed with features like Water Resistance and UV Resistance, making them ideal for balcony, garden, and outdoor use.
5. What pricing terms do you offer?
We can provide different pricing options including FOB, CIF, and C&F depending on your logistics preferences.
6. Do you accept OEM or ODM orders?
We welcome both OEM and ODM inquiries to help you create unique furniture solutions for your brand or project.
Nichols furniture
