Can I order a sample for the standing desk?
Yes, we accept sample orders for quality checking. Stock samples take about 3 days, while new samples take 10-15 days.
What is the typical lead time for orders?
3 days for stock samples, 10-15 days for new samples, and 30-45 days for bulk orders.
Is there a Minimum Order Quantity (MOQ)?
Yes, the MOQ for bulk orders is 30 sets.
How are the goods shipped?
Samples are usually shipped via DHL, UPS, FedEx, or TNT (5-7 days). Bulk orders are typically sent via sea shipping, with air shipment as an optional urgent request.
Can we customize the product with our own logo?
Yes. Logos can be placed on the carton, lifting columns, and handset upon formal confirmation of the design.
What is the warranty period?
We offer a 3-year warranty on our standing desks (excluding the desktop if ordered). Our annual faulty rate is approximately 0.2%, and we provide free replacement parts during the warranty period.
Nichols furniture
