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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a factory covering twenty thousand square meters. You are welcome to visit our showroom and production facility.
Do you offer customized product services?
Yes, customization is available. You can send your design pictures and detailed information, and our professional designers will work on creating the sample product you want.
What is your minimum order quantity (MOQ)?
Our minimum order is usually 1*40HQ, which can include a mix of different items. For specific items, the MOQ is 5 sets.
Can I request a sample before placing a bulk order?
Yes, we can offer samples. There is a sample fee, but if you order at least 2 containers in the future, the sample fee will be returned to you.
What are your payment terms and delivery time?
We typically require a 30% deposit via T/T before production, with the 70% balance due before shipment. Delivery time is usually 30-45 days after receiving the deposit.
What kind of warranty do you provide?
We offer a 3-year warranty against manufacturing defects and provide lifetime consultation for any problems that may occur with the furniture.