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Frequently Asked Questions
Are you a Factory or Trading company?
We are a professional factory established in 2006 with over 200,000 square meters of production space and more than 1,600 dedicated workers.
What are your standard payment terms?
T/T and L/C are our most common forms of payment. Specific terms can be discussed and finalized prior to issuing a formal purchase order.
What type of packaging options do you offer?
We provide neutral branding in standard gift or brown boxes, all tested to meet international shipping standards. Customized packaging to your specifications is also available.
What is the lead time for samples and bulk orders?
Sample lead time is typically around 10 days. For bulk orders, the standard time is approximately 35 days after payment receipt, depending on quantity and specs.
Do you provide OEM/ODM services?
Yes! We have in-house industrial design and engineering teams to take your concepts to completion. We maintain strong communication throughout every project stage.
What is the quality assurance for your motors?
Our height-adjustable desks come with a 2-year warranty on the motor system, which features a 60W power input and smooth 20mm/s speed.