Frequently Asked Questions
What are the payment terms?
We accept T/T (30% deposit before production, balance before loading), L/C at sight, and Western Union for sample orders.
How do you ensure product quality?
Our QC team inspects every item at least twice before packing. We track every step of production and check the materials to ensure they match the sample features.
What is the expected delivery time?
Standard delivery takes approximately 45-60 days after we receive the 30% deposit or an irrevocable L/C.
Do you offer any warranty?
We provide a one to two-year warranty against manufacturing defects and offer lifetime consultation for any problems that may occur.
Can I arrange a third-party inspection?
Yes, customers are welcome to send their own QC or appoint a third party to inspect the quality before loading the container.
What materials are used in the furniture?
The main material is high-quality MDF with a Melamine finish, complemented by solid wooden handles and legs.