Frequently Asked Questions
Why choose us?
(1) We have more than 10 years experience in building material industry.
(2) Our products are exported to more than 40 countries.
(3) We have our own design & development team offering professional service.
(4) Products can be customized according to client's requirements.
Are you a trader or manufacturer?
We are a professional manufacturer. You are welcome to visit our factory and showroom anytime to inspect our production quality.
How do you package the goods?
We use high-quality cartons, wooden boxes, fiber bags, pearl cotton, and other protective materials to ensure safe transit.
What details should be offered in the first inquiry?
Please provide the materials and items you are interested in, the sizes needed, and any product or project drawings if available. This helps our designers suggest the best solutions.
What is the delivery time?
Generally, it is 5-10 days if the goods are in stock. If not in stock, it takes approximately 30 days depending on the order quantity.
What are your terms of payment?
Payment is typically made via wire transfer, with 50% deposit before production and the remaining 50% prior to shipping. We also support other convenient methods upon request.